"Excellent, Excellent Driver"
I would like to put on record my compliments to William, who drove my wife and I from the airport to home on 5 April 2015. He was most courteous and an excellent driver, and even took time away from his family lunch to come fetch us. Having a new pickup point at terminal 1 did not faze him - he was able to expertly guide me through a phone call to be able to reach the (brand new) pickup point (it was barely one day old!), all this fuss-free! I must say, excellent, excellent driver. William must be your best driver and you should consider rewarding him in a suitable way.